Emergency Phone Repair
RTC technicians are available twenty-four hours a day, seven days a week to support your business phone systems. Whether you are an existing customer or new to RTC, we offer the same quality repair services for your business communication system needs.
For after-hours service, call 713-888-0550 and leave a message. Messages are immediately delivered to our on-call technicians. Emergency services will be provided within two hours from the time of notification.
Phone System Repairs & Maintenance
Our phone repair technicians are certified to support both NEC and Toshiba phone systems. Emergency phone system repair is handled on a same day basis. Phone system maintenance, additions, and minor moves are usually handled the same day.
Our services include:
- NEC and Toshiba phone system repair
- Coordination of phone system moves with phone service provider
- Physical relocation of business communication server and endpoints
- Phone handset refurbishing
- Phone handset and cord replacement
- Adding new handsets and lines when you expand
- Removing handsets and lines when you temporarily downsize
- PBX firmware updates
- Negotiate with phone service providers to get you the best possible business communication package.
Our business communication support team also offers a number of remote technical services so you do not have to wait for an on-site visit.
Remote services include:
- Reset voicemail
- Record personalized greetings
- Answer questions over the phone on how to use system features
- Program unique ringing characteristics for each incoming phone number
Business Phone System Programming
Your new business communication system must be programmed with the features that best serve your business communication needs. Certified RTC technicians will implement this programming for you by creating a custom configuration that will save you time, improve office efficiency, and ultimately enhance your profit margins. Not only will we program your new business communication system at the time of installation, but we will return at any point during the first 15 days to optimize its programming as needed.
Since 1983, it has been our goal to provide the best business communication service and installations in Texas. We work towards our goal by using certified technicians, working with our clients on solutions, meeting and exceeding your expectations, and keeping our word.