Emergency Phone Repair

RTC technicians are available twenty-four hours a day, seven days a week to support your business phone systems.  Whether you are an existing customer or new to RTC, we offer the same quality repair services for your business communication system needs.

Our business communication support team also offers a number of remote technical services so you do not have to wait for an on-site visit.

Business IT Managed Services

For after-hours service, call 713-888-0550 and leave a message. Messages are immediately delivered to our on-call technicians. Emergency services will be provided within two hours from the time of notification.

Remote services include:

  • Reset voicemail
  • Record personalized greetings
  • Answer questions over the phone on how to use system features
  • Program unique ringing characteristics for each incoming phone number

Phone System Repairs & Maintenance

Our phone repair technicians are certified to support both NEC and Toshiba phone systems.  Emergency phone system repair is handled on a same day basis.  Phone system maintenance, additions, and minor moves are usually handled the same day.

RTC offers the latest technology in mobile communications.

  • Anywhere, anytime accessibility
  • Operate seamlessly between offices
  • Reduce phone and cellular expenses
  • Increase customer service levels
  • Single number reach and unified messaging
  • Text messaging & alarms
  • Seamless call transfer between office and mobile

From home offices to corporate enterprises, we have you covered!

  • Phone systems that scale from 4-896 users
  • 4–400 trunks or lines
  • Network up to 50 remote sites
  • Connect users virtually anywhere around the globe
  • Dispatch IP desktop phones to remote users

Our “Best in class” devices increase efficiency with the latest technology.

  • End-user devices to fit any environment
    • Smart phones
    • Tablets
    • Laptops
    • Softphones
    • Conference room
    • Video conferencing
    • VOIP
    • And more
  • Customizable solutions to fit your specific needs
  • RTC is an authorized NEC double diamond partner
  • Over 3 decades experience designing, installing and repairing phone systems from various manufacturers

Our services include:

  • NEC and Toshiba phone system repair
  • Coordination of phone system moves with phone service provider
  • Physical relocation of business communication server and endpoints
  • Phone handset refurbishing
  • Phone handset and cord replacement
  • Adding new handsets and lines when you expand
  • Removing handsets and lines when you temporarily downsize
  • PBX firmware updates
  • Negotiate with phone service providers to get you the best possible business communication package.

Business Phone System Programming

Your new business communication system must be programmed with the features that best serve your business communication needs.  Certified RTC technicians will implement this programming for you by creating a custom configuration that will save you time, improve office efficiency, and ultimately enhance your profit margins.  Not only will we program your new business communication system at the time of installation, but we will return at any point during the first 15 days to optimize its programming as needed.

Since 1983, it has been our goal to provide the best business communication service and installations in Texas. We work towards our goal by using certified technicians, working with our clients on solutions, meeting and exceeding your expectations, and keeping our word.