Whether you have a few computers or an enterprise with hundreds, RTC can help as a backup for your existing IT personnel or as your IT Department through our Managed IT Services.  All at very affordable rates.

Flat-Rate Managed IT Services

Transferring day-to-day IT systems monitoring and management to a managed IT services firm for a fixed monthly rate is becoming a popular option for small- and medium-sized businesses. Hiring RTC guarantees that an IT expert is watching your systems 24 hours per day, 365 days per year. It also allows you to better predict future IT costs, is more affordable than hiring in-house IT staff, and lets you focus on your core business.

If there is a system fault, RTC staff is notified and it can often be fixed long before you know there was a problem.  You get the support your staff wants at a lower, predictable cost based on the number of workstations through our Managed IT Services.

  • Comprehensive On-Site evaluation of current IT Infrastructure
  • 24×7 System (Network, Workstation & Server) Monitoring
  • Preventative Maintenance
  • Management of Firewalls and VPNs
  • Virus, Malware, and Internet Content filtering Protection
  • Hardware and software maintenance and monitoring
  • Unlimited Help Desk
  • Unlimited Onsite Maintenance
  • Backup monitoring to ensure data is available when needed
  • Security updates and patch deployment

IT Consulting and Projects

Microsoft Partner

  • Network Troubleshooting
  • Network and Server Performance Analysis
  • WiFi Deployment & Optimization
  • Microsoft Office365 Implementations
  • Server Virtualization
  • Hardware and Software procurement and upgrades

Our IT Support Services Include:

  • Help Desk Support

  • Anti-malware/Anti-virus/Ransomware Solutions

  • Network Monitoring

  • Desktop Support Services

  • Backup, Recovery, and Archiving

  • Cloud Solutions

  • Software Installation

  • Patch Management

  • Server Administration

  • Microsoft Office 365 Administration

  • Wi-Fi Setup and Configuration

  • Internet Management & Monitoring

  • IT Asset Management

  • Network Assessments

What We Do

Microsoft Office 365

  • We do most of our work remotely so we don’t disrupt your business
  • Our help-desk staff is ready to answer questions and respond quickly to issues
  • When hands-on repairs are needed, we’re in your office
  • We have a team with various specialties that can support all aspects of your IT system needs

What We Don’t Do

  • Waste time working on things that don’t need fixing
  • Buy more equipment than you need
  • Expand part-time work into a full-time job
  • Take up office space
  • Speak in technical jargon no one understands
  • Charge for training
Let RTC Business Solutions Solve Your IT Needs