Managed IT Services | RTC Business Solutions2022-05-17T14:57:21-05:00

Affordable, Fixed Monthly Rate Managed IT Services

As your business grows, you need a way to stay competitive. You need a partner that operates your IT needs with experience to manage systems and services platforms, allowing you to focus on business and not your hardware. As your business grows, we understand that your IT strategy needs to evolve to suit your changing circumstances while being alerted to new opportunities. We are confident you will realize RTC Business Solutions as an extension of your team that provides excellent value to your business.

What We Do

  • Our highly trained staff quickly responds to your needs
  • We timely and efficiently set up, install, and repair your IT equipment

  • Deliver prompt service with affordable, up-front costs

What We Don’t Do

  • Require that you purchase new equipment before on-boarding

  • Use technical language that is complicated to follow and difficult to understand

  • Bloat part-time work into a full-time job

RTC Business Solutions provides Managed IT Services at an affordable, fixed monthly rate, allowing you to focus on your core business instead of worrying about future IT costs or maintaining in-house IT staff. With RTC Business Solutions monitoring your IT infrastructure 24/7, you can relax knowing you have a local proactive partner with a proven track record of keeping clients’ businesses safe and secure.

Managed IT Services

More Managed IT Services

  • Help Desk Support
    A singular technology resource available to answer questions, troubleshoot problems and facilitate solutions. View our Support Solutions.
  • Microsoft Office 365
    Setup, deployment and management of Microsoft’s suite of cloud-based programs including all of Microsoft’s existing applications (Word, Excel, Outlook, etc.) as well as Skype for Business and Microsoft Teams for communication and collaboration. View our Cloud Solutions.

  • Software Deployment
    Installation of software and services to one device, a group of devices or to one or multiple locations to ensure no device is overlooked when installing new or updated software.

  • Wi-Fi Setup and Configuration
    Purchase, installation, and configuration of Wi-Fi access points and troubleshooting any connectivity problems you may encounter.
  • Desktop Support
    Trained IT experts will connect directly to your workstations via a Remote Agent application to repair and support software-related issues on your networks and individual computers. View our Support Solutions.
  • Patch Management
    Identification and automatic updating of all software patches and hotfixes to all of your devices, giving you the peace of mind that all patches are up-to-date, and your system will continue running at optimal performance.
  • Server Administration
    Management and monitoring of network servers to ensure that the systems run efficiently and continue to operate without downtime or performance degradation.
  • Backup and Recovery

    Comprehensive protection of operating systems, applications, configurations, settings and data for Windows servers, workstations and laptops, and virtual environments to ensure your data is protected and recoverable. Our RMM platform also enables us to accurately monitor backup status in real-time, as well as perform on-demand actions such as disabling, enabling, creating, editing, deleting, starting, or canceling backup jobs. Data recovered is available from physical machines, virtual machines, and the cloud.
  • Network Monitoring
    An automated system that constantly monitors your network for for slow or failing devices and notifies us of any problems often before you encounter them.
  • Antivirus and Security
    Effective management and detection of continually evolving threats and malicious software attacks, including protection from spyware, spam and phishing scams to ensure your IT network is secure. Our antivirus services include comprehensive monitoring and deployment of virus definitions and updates s you know your system is always protected. View our Cybersecurity Solutions.

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