How to Put and Retrieve a Call on Hold
Note: The instructions below apply to NEC DT800 IP Phones and NEC DT400 Digital Phones on the NEC SV9100 telephone system with InMail as well as NEC DT700 IP Phones and NEC DT300 Digital Phones on the NEC SV8100 Phone System.
How to Put a Call on Hold
While on the line with the outside caller…
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- Press the Hold button once.
- The held line will start blinking.
- You are free to hang up the handset.
How to Put a Call on Exclusive Hold
Note: Only the phone that placed the call on exclusive hold can retrieve the call.
While on the line with the outside caller…
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- Press the Hold button twice.
- The held line will start blinking.
- You are free to hang up the handset.
How to Retrieve a Call on Hold
While the LED is flashing on the held line
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- Pick up the handset or press the Speaker button.
- Press the held line.