Research and Analysis

Research requires a great deal of collaboration and communication that cannot be done effectively with constant phone interruptions.

Oil & Gas researchers require a sophisticated call screening mechanism that will simultaneously prioritize their messages. DO NOT DISTURB is not effective. It does not prioritize origin or content of communications.

Neither is it efficient to delegate call screening to an assistant. The assistant will have to either take notes or send the calls to voicemail. The voicemails will then have to be checked manually at the expense of the professional’s time.

Acting as a gatekeeper, Unified Messaging exceeds the privacy features of standard DND. The mobility extension programmed into the UC Desktop will simultaneously ring the individual’s cell phone. Low priority calls are recorded by the UC Desktop and emailed to the intended recipient. The caller also then has a chance to dial ZERO to get someone else.

The researcher can continue to work undisturbed when low priority calls come in. At the same time, the researcher can answer high priority calls with minimal distraction.

Click HERE to read the press release.